Shipping & Delivery
Products & Quality
Are these the same products found on your eBay store?
Yes! Goat Trade Tools is the official standalone store for the inventory found on our eBay account (pezz1david). Shopping directly through our website often allows us to offer better service and exclusive deals.
Do the tools come with a warranty?
Many of our tools come with manufacturer warranties. Please check the specific product description for warranty details, or contact us if you have questions about a specific brand.
What if a tool is out of stock?
Because we sync our inventory with eBay, items can sell out quickly. If a tool you need is listed as “Out of Stock,” feel free to reach out, and we can let you know when we expect a restock.
Payments & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX) and secure digital payments. All transactions are encrypted and processed through secure gateways.
Is it safe to shop on this website?
Absolutely. Our website uses SSL encryption to ensure that your personal and payment data is 100% secure. We do not store your full credit card information on our servers.
Returns & Refunds
What is your return policy?
We offer a 30-day return policy for unused tools in their original packaging. If a tool is faulty or damaged upon arrival, we will provide a full refund or replacement. Please see our Refund Policy page for full details.
How do I start a return?
Simply visit our Contact Page or email us at sales@goattradetools.com.au with your order number. We will guide you through the process.
Support
How can I contact Goat Trade Tools?
The best way to reach us is through our Contact Page or by emailing us directly. We aim to respond to all trade inquiries within 24 hours.